Accounts Receivable (AR) Solutions

Our solutions automate the manual portions of AR operations while providing instant access to relevant data and documents. That access to needed information simplifies dispute resolution and improves customer service, as staff have everything they need at their fingertips.  Speeding these processes minimizes costs and reduces days sales outstanding (DSO).

These solutions also provide a complete trail of all transactions, providing visibility into receivables as well as your organization’s cash flow.

 Typical Solutions

Payment Processing

OnBase automatically extracts and validates remittance and check information, posts payment information to your accounting systems and creates Image Cash Letters (ICLs) for simple, electronic deposit.

Contract Management

Streamline creation and review of customer contracts and store them in one, central location for amendments and contract lifecycle management.

Billing

OnBase captures created invoices directly from your ERP, links them to related documents, such as proof of delivery documents, and makes them instantly accessible to customers.

Dispute Resolution

OnBase centralizes all documents associated with a given account, for easy, instant access, even from a mobile device or directly from your accounting system speeding resolution and ultimately reducing accounts receivable days sales outstanding.

Process Management & Tracking

With automated workflow and reporting capabilities, management gains insight into staff workloads, open invoice distribution and payment processing.

Sales Order Processing & Fulfillment

OnBase automatically identifies and extracts order information and sends it into your order management and accounting systems.

Automate AR processes to improve your organization’s financial health

AR process automation

Relying on manual accounts receivable (AR) processes wastes time and money, delays deposits and provides low visibility into your organization’s cash flow.

OnBase by Hyland automates those manual portions of AR operations and provides instant access to relevant data and documents, minimizing costs while reducing days sales outstanding (DSO) and providing visibility into receivables and cash flow.

“We save $125,000 each year with OnBase in labor and operating costs. Our days sales outstanding fell from 38 days to 32. At $250,000 per day, it nets a $1.5 million gain in cash flow”

– Troy Grove, CIO, Berner Food, Inc.

Solution Benefits

Accelerates order & payment processing

OnBase ingests the documents, automatically capturing and validating critical information before pushing it into your back-end systems. Staff avoid tedious and error-prone manual data entry and your organization processes information faster and more accurately.

Improves dispute resolution
& customer service

OnBase provides instant access to necessary documents – like orders, invoices and other related documents – to both internal staff and external clients to streamline dispute resolution.

Increases process visibility

OnBase also enables managers to quickly review and track individual open invoices or run reports on all open invoices. They can sort these by filters such as customer or days outstanding, supporting more informed decisions.